Directory Image
This website uses cookies to improve user experience. By using our website you consent to all cookies in accordance with our Privacy Policy.

Akila Ady

Member since: May 01, 2014
Published articles: 18

Case Management Software: an Online Tool for Agents

An organization should use case management software to manage his customer complaints and provide a better service to its customers. The software gives more room to agents to help solve customer...

Articles > Computers > Software May 31, 2014
Different Channels of Providing Customer Support

Open all channels of communications to provide customer service. Make it easy for your customers to get help. These steps would help you improve your business relations with your clients. The only way...

Articles > Computers > Software Sep 10, 2014
Help Desk Complaint Management Software: It Solves Problems As Soon As They Are Raised

Problem in maintaining good relations with customers lies in the customers’ wishing instant solution to their problems. They hate waiting for information as waiting wastes their time. When a complaint...

Articles > Computers > Software May 05, 2014
Help Desk Customer Service Software: Open Multiple Channels of Communication for Your Customers

Help desk customer service software can give your customer service the boost it needs to work at its optimum level. And you can get this software for free trial to understand its advantages. If you...

Articles > Computers > Software May 20, 2014
Help Desk Multi-Channel Customer Support: Customer Care Software

Setting a multi-channel help desk would enable your customers to contact you through phone calls, social network, emails and text messages. This service would certainly improve your customer care and...

Articles > Computers > Software May 05, 2014
Help Desk Software: for Quick Customer Support

Handling customer complaints is difficult because customers don’t feel neglected even when they are assured that they are heard. A business has to be accessible for its customers. It can take...

Articles > Computers > Software May 05, 2014
It Helpdesk: Customer Service at Its Best

Technology has always helped businesses grow. Manpower could give its best output only with the help of technology. First it was phone that changed the way businesses dealings used to take place and...

Articles > Computers > Software May 05, 2014
Live Support Social Media Customer Service: Arm Your Customer Care Division for Live Help and Sup

Facebook, Twitter and other social networks could be your customer care tools or platforms. A social networking site could provide you a platform for addressing complaints of your customers. If...

Articles > Computers > Software May 05, 2014
Multiple Ways of Providing Customer Service

Customer support can be provided through multiple channels including phone calls and social media. Advantage of multi-channel support is it helps care executives to manage complaints in a hassle free...

Articles > Computers > Software Aug 17, 2014
Online Registration of Complaints and Solutions

Ticketing is a process of registering complaints. When a complaint is registered, a ticket is raised. In other words, problems are recognized from their tickets. Registering complaints is an important...

Articles > Computers > Software Oct 01, 2014
Software for Live Support Social Media Customer Service

Social media could be used for providing client service and use of social platforms for client service could improve efficiency of support staff. The agents would be able to provide quick help for...

Articles > Computers > Software May 21, 2014
Support Your Customers with Help Desk Software

Customer service through software is called online service and this is more advantageous than its predecessor. It brings speed and transparency to the customer support. Today businesses prefer setting...

Articles > Computers > Software Aug 20, 2014
Customer Support Software: an Introduction

Client servicing can be done online. You can receive complaints from your clients in your inbox and also on social network. You can use customer support software to improve your customer relations and...

Articles > Computers > Software May 05, 2014
Help Desk Software: It is the Need of the Hour

Help desk software can help you improve your customer relations. The software would work as a platform for your customer service. Your agents would be able to handle clients more efficiently than they...

Articles > Computers > Software May 21, 2014
Knowledge Base Software: a New Way to Customer Care

If your customers have to call your executives every time they have problems then you should use arm your executives with knowledge base software so that they can access information sought by...

Articles > Computers > Software May 05, 2014
1 2

Author Bio

Akila Ady has experienced software service provider.