Class 4 Softswitch is viewed as irreplaceable in the telecom industry today. It offers various highlighting features with high reliability and security which can be available at minimal cost and...

VoIP solutions usually deal with hundreds to thousands of users and the ratio of call is often too high. Furthermore, the invoicing and billing process is often complex and not that straightforward...

Generally, outbound call center runs campaigns to increase lead generation and conversion aka sales. This is the reason the outbound call centers focus on hiring the agents that have experience and a...

Enhance Your Business Communication – Switch from better to best with ‘banter’ The new age organizations are hoping to incorporate business VoIP into their arrangement of interchanges all through the...

Making sales calls to clients and prospects all day long is hard work, and it is a strategic part of any business as they generate leads, provide customer service, or fulfill call requests. Sales...

VoIP solutions are used to take care of in-house communication and collaboration operations or to run wholesale or retail businesses in the VoIP segment. In both cases, the use of VoIP solutions in...

With the advent of technology and advanced software solutions, the services that were always performed manually have transformed their way into computer automation. This has further led to better...

ASTPP community has launched ASTPP 4.0. The ASTPP community has claimed that this version has transformed this previously known as an open source VoIP billing solution to an open source smart...

In the era of paperless offices and digital documents, the time has come to retire the traditional fax machine. However, organizations still need to fax documents like legal contracts as part of...

VICIDial is a leading call center solution. It is available as an open source system. This system has been helping startup call centers to overcome initial challenges by providing a complete call...

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Until the close of the last century the majority of businesses focused on their local or national markets. How could a small business even consider opening offices around the world on a limited...

There are lots of ways to use an auto dialer software for your call center. This advanced dialing technology can simply help your agents incredibly without even needing to spend a lot of money and...

ASTPP is an open source VoIP solution. This open source solution has gone through an impressive journey. Recently, the latest version of ASTPP is launched which is named as a smart telephony platform...

Those who consider that the use of fax has been obsolete will be surprised to note that more than 17 million enterprises in the US still use fax machines and they send nearly 20 billion faxes every...