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What to Do If the HP Printer Continuously Giving “Close the Tray “Message?

Author: Alex Lynn
by Alex Lynn
Posted: Oct 18, 2017
input tray

If you have an HP printer, how many times you see the HP paper trays error for maintenance work? Probably one or two times in a year. This scenario is not surprising because most of the people did not take printer tray maintenance services too seriously unless or until it does not start creating printing problems or trays start papers misalignment. A lot of time, after loading papers into the input tray, the printer continuously gives a message to close the tray. If it happens to you as well, what will you do? Continue reading to know the 3 different options which you can try to fix the problem without calling any technician.

Properly Close the Input Tray

  • Pull the input tray towards yourself using the handle of the input tray.

  • Close the tray again to make sure that it locks in the right place.

  • Check the display or the printer to check the message have you changed the paper? If not, you should go for the next option.

Reload the Paper in the Paper Tray

Sometimes the paper is not loaded properly in the paper tray which prevents the tray from closing properly. It is advised to check the bundle of paper and properly set it into the input HP paper tray.

  • Pull the tray towards yourself using the handle of the input tray.

  • Once done, push the photo tray as far as possible and remove all the paper that is loaded into the tray.

  • Arrange the stack of paper and then insert it into the paper tray.

  • Make sure the paper is properly inserted and then lock the input tray into place.

  • Now check the "Have you changed the paper" message? If it appears on the screen, do not do anything until the message does not fade away.

Check the Obstacles which Prevent Paper Tray to Close

  • Turn off the printer and pull the input tray towards yourself.

  • Remove the loose sheets as well as the output tray.

  • Try to locate if there is any obstacle inside it. If there is anything like paper residue, loosen paper or anything else, remove everything.

  • Once done, bring back the input as well as the out HP paper trays back into the right place.

  • Close the paper tray and then restart your printer.

If you have tried all these tricks but the problem still persists, you should immediately approach the professional technicians to fix the problem in an easy and quick manner. Sometimes, an inappropriate selection of paper trays also leads this problem. You should replace the existing HP paper tray with a new one to bring your printer back to work. There are many reliable and renowned suppliers available today that offer a comprehensive collection of HP printer supplies at reasonable prices. All you need to do is to give some time over the internet in order to grab the best deals available online.

About the Author

Alex Lynn is an expert of Printer Supplies.Having a professional business degree along with an extensive understanding of management markets and the Printer industry, Apart from technical expertise, he also loves to share his views on social issues.

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Author: Alex Lynn

Alex Lynn

Member since: Jan 16, 2017
Published articles: 19

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