Samir Doshi

Augmented Reality (AR) is a technology that makes computing generation enhancements layered on top of existing and natural environments to make them more effective through the ability to interact...

To communicate in the business world, we need advanced solutions. The solutions that can support real time and remote communications have become a necessity. Moreover, to keep the ROI in control, the...

ASTPP community has launched ASTPP 4.0. The ASTPP community has claimed that this version has transformed this previously known as an open source VoIP billing solution to an open source smart...

Call center solutions are really useful tools to all industry verticals and businesses. The intelligent call center software is helping businesses touching new heights of success. Some businesses and...

Businesses thrive to gain tools that can help them reduce expenses and improve customer satisfaction. The call center solution has been helping many business sectors in achieving these goals. With...

Each business aim to increase its revenues, year after year; there are many contributors that work together as a whole system to let companies achieve higher profits. Some of the major contributors in...

Technology is changing every day. Something new is getting invented every moment and everyone is getting benefited with the technological inventions. The mobile SIP dialer app is one of the impressive...

Call center solutions are developed to empower call centers. There are many features that benefit the call centers to streamline their operations with minimum human intervention. Furthermore, there...

Call center solution comes in various types with a wide variety of features. The intelligent call center software is one of the most advanced and in-demand call center solution. It can be used to...

Call center solutions offer variety of features to benefit call centers and organizations that use it. The intelligent call center software is a few steps ahead in terms of feature offering. It uses...

Support centers can be a technical support center in which the customers call in with the technical difficulties or errors they are facing. The support engineers try to resolve their concern by...

Call center solutions have been in the industry for quite long. This solution has benefited many businesses to grow remarkably. The companies had started with basic call center software. Then, various...

People have started expecting more from the customer care department and that is why the businesses have started giving more importance to customer care than ever before. This has worked in favor of...

Meaning of Least Cost Routing (LCR) It is the process of choosing the path which is least expensive to route telephonic calls. It can be done for both inbound and outbound communications. The least...

Any company has to take care of the business communication in one way or another. A good business is the one which assures that its staff is making the best use of the telecom resources as well as the...