Maulik Shah

Nowadays, Salesforce has developed into a leading CRM solution for many businesses and enterprises internationally, assisting them in enhancing efficiency and achieving specific financial goals. You...

Online marketing is the new phase of the digital era. Connecting with people is the core of any business and online marketing is the heart. To connect with a large customer base you have started using...

Managing vendors successfully is the key to success for any business. In this article, we will explore what supplier management and its benefits and the best practices for the same. Supplier...

If you have a business, it means you need to have smooth and clear communication. You can keep the communication intact through a live chat system. Otherwise, you can implement a ticket system, where...

Today there is not a single industry which is untouched by technology. New things are coming in tech to bring ease to different industries like tech, automobiles, banking sector, etc. Nowadays what...

In today’s time creating, supporting, and deploying customer portal integrated with your Dynamics 365 instance is very easy. In Dynamics 365 portal, your customers get an online platform to...

Suppliers are an important pillar in any organization. Success depends on efficient and effective ways of procurement functions. Today purchasers interact with vendors from across the globe to meet...

According to research carried out by Gartner, more than 25 billion devices will be connecting by 2020. And, here we are, already in 2020.As per the Gartner's research, IoT forms a connection between...

The customer portals allow the Microsoft Dynamics 365 Business Central users to realize that they can transform customer relations in a powerful manner. A Business Central Portal establishes a secure...

Every business reaches a point where managing customer communication manually stops being sustainable. Emails pile up. Support tickets repeat the same questions — where is my order, can I get a copy...

Remember when you were a kid and tried to learn how to ride a bicycle? And then there was no stopping you. How you didn’t want any support from your parents and wanted to do it by yourself? Why...

Travelling is like an appraisal check; people await and work for it. But like appraisals, with travelling too people have expectations that they work for. And you don't want them to regret expecting...

The key to catering to your customers is putting yourself in their shoes. You are a customer of a lot of products and services and if you are critical about the service you get, you should be just as...

Have you thought about the outcome of a bad customer experience? It can cost your business and even affect the customer base. A research says that 25% of customers will switch the provider after one...

With the customers being more determined to have everything they want whenever they want and the ability to access everything easily and in a digital platform, the Dynamics 365 portal has become a...