ATEN Communications LLC., Dubai established in 1992, is one of the earliest service providers in Telecommunications and related Office Automation in the UAE. ATEN prides itself to be the regional...

Want a clear landline connection? Look no further. Frontier phone service has you covered. Frontier is ideal as an alarm system for emergencies, and offers local and long distance calling with popular...

In the era of digital world, people now crave for instantaneous service more than ever before. The customers are using more avenues and areas to seek it. Digital communication solutions are becoming...

With the capacity to keep connected are additionally needs to ensure that there are better approaches to complete the work for putting together the right correspondence. As the idea of PBX systems...

While in the planet of Internet and mobile revolution, which can be the truth is component and parcel of throughout the world interaction revolution, men and women like to possess a cell set or any...

If you are a small business owner, you may have to wear a lot of hats. One area where you will need to hire eventually is a customer service agent or receptionist. You want your customers to talk to a...

If you feel your company offers only mediocre customer service or even if it’s acceptable but not outstanding, you can make improvements. Take the level of customer service your company offers up a...

Health care call centers are a great way to deal with the pressures of handling distress calls from the patients and their relatives. However, it is necessary to understand how the doctor answering...

A manufacturer of networking devices, Netgear has launched the ReadyNAS 210 Series of top notch Network Attached Storage devices for home and office networks. Established with the quad-core 1.4GHz ARM...

SIP Trunking or Session Initiation Protocol Trunking helps in the connection of a private branch exchange. The SIP trunking service providers use tire-1 upstream providers for the purpose of business...

Whether you’re a new business just starting out or a company trying to improve your ratings with customers, you can never overlook the importance of customer service. If you follow these five rules...

If you’ve been asked to speak at an event, congratulations. It’s an honor to be considered enough of an expert to be asked to share your knowledge. However, not all speeches will yield the same...

Customer service has often had a history of high turnover. Agents become burnt out, dealing with complaints and unhappy customers day after day. One of the ways companies today deal with this issue to...

As more companies outsource some of their jobs to independent contractors, the need for improved business communications continues to grow. It can be confusing for one outsider from another part of...

Scheduling appointments with your clients is an important part of your business. Miscommunications centered around appointment times can destroy your reputation with your customers. It is important to...