Customers are in dominating position for any business. The simple reason is they have so many alternatives. Thus, you have to be on toe to make sure you provide them the best experience at each stage...

If you search for the query VoIP service providers in Google, you’ll see tons of ads and articles offering services in the same field. With so many choices, it is very tough to decide which VoIP phone...

If you are into some kind of business and need to make regular voice communication, you might have already heard of VoIP telephony. VoIP or Voice over IP is the new age business phone system that...

The call center industry is very big. All across the world, there are thousands of call centers, customer care centers, BPOs and KPOs that provide bread and butter to thousands of employees and...

Call center VoIP solutions have attained a great significance for success in any business. That's why we are discussing about the merits of these solutions. You will find many automation centers that...

Apart from reliability, security is another element that is demanded from small or large business owners when they want to upgrade their communication platform. Since cloud hosted phone system...

Tourism business has the best market as the demand of domestic and international tours are increasing these days. However, the demand has also increased the competition in this industry. Thus, the...

Here is how Business Communication Tools help Workplace Productivity If there is one thing that bothers every manager, division head or business owner’s brain, it's surely about workplace...

vTiger is a very renowned CRM solution and VICIDial is a very popular contact center solution. One of the major reasons of its popularity is their open source nature. These systems are free to use...

One of the key ingredients in the success of every small business is being able to communicate effectively both within the business and with people outside the business. From communication between...

If you are running a business whether big or small then you should know the merits of SIP trunking. This kind of arrangement can help you well to save many expenses on telephone network and services...

Communication is an indispensable part of all businesses, but there are some industries in which communication is at forefront position. The hospitality industry is one of as such industries where...

Let alone earn profits, your business will find it extremely difficult to ensure a smooth and efficient daily function of the if your telephone connection isn’t able to perform as a medium to seamless...

Hello everybody! In this post we will talk about how to commence a call center VoIP. The full term of this title is Voice over Internet Protocol. VoIP technology can replace your classic phone line...

Hi to all! In this Article we are going to talk about hosted PBX phone facility. With this phone technology you can cut your telephone cost in your business. PBX phone technology has become a symbol...