A Softswitch solution is a central device in a telecommunications network, which connects telephone calls from one phone line to another by means of software running on a computer system. The...

VoIP industry is big and to achieve one thing, there are many types of VoIP solutions available in the market. This makes choices difficult and even worse, this makes choices wrong sometimes. Thus, it...

IP based telecommunication is surpassing new heights and why not, it offered an amazingly wide range of benefits to its users. To use the full potential of the IP based communication systems, it is...

VoIP business is dependent on some major solutions. The VoIP solutions are in the center of the VoIP industry and influence many businesses. There are different types of VoIP solutions available in...

VoIP industry is very big. There are so many different types of solutions available. The VoIP service providers run business with SaaS (Software as a Service) model to generate revenues using these...

Class 4 Softswitch is viewed as irreplaceable in the telecom industry today. It offers various highlighting features with high reliability and security which can be available at minimal cost and...

VoIP solutions usually deal with hundreds to thousands of users and the ratio of call is often too high. Furthermore, the invoicing and billing process is often complex and not that straightforward...

Generally, outbound call center runs campaigns to increase lead generation and conversion aka sales. This is the reason the outbound call centers focus on hiring the agents that have experience and a...

Enhance Your Business Communication – Switch from better to best with ‘banter’ The new age organizations are hoping to incorporate business VoIP into their arrangement of interchanges all through the...

Making sales calls to clients and prospects all day long is hard work, and it is a strategic part of any business as they generate leads, provide customer service, or fulfill call requests. Sales...

VoIP solutions are used to take care of in-house communication and collaboration operations or to run wholesale or retail businesses in the VoIP segment. In both cases, the use of VoIP solutions in...

With the advent of technology and advanced software solutions, the services that were always performed manually have transformed their way into computer automation. This has further led to better...

ASTPP community has launched ASTPP 4.0. The ASTPP community has claimed that this version has transformed this previously known as an open source VoIP billing solution to an open source smart...

In the era of paperless offices and digital documents, the time has come to retire the traditional fax machine. However, organizations still need to fax documents like legal contracts as part of...

VICIDial is a leading call center solution. It is available as an open source system. This system has been helping startup call centers to overcome initial challenges by providing a complete call...